Listed below are areas in which we always require active parent involvement in order to offer your child the best possible care.

• Maintain Current Files – It is the responsibility of each parent to maintain current and accurate emergency contact information, as well as updated each child’s medical file annually.
• Child’s Pick Up – Children must be picked up from center by closing time. When a child is left at the center pass closing, a fee will be assessed. $20 plus a $1 per minute per child. If a child is left at the center for over an hour after closing, we reserve the right to notify the Police and Child Protection Services.
• Child’s Needs – Please Communicate each child’s needs to the Lead Teacher. This includes but not limited to, allergies, changes in behavior, and illnesses.
• Medical Insurance – We do not pay any medical expenses for any child, including but not limited to, accidents and/ or illnesses children may have at the center. It is the responsibility of the parent / guardian to provide health coverage. Normal childhood related accidents might happen at the childcare facility including falling, bumping into objects, tripping, etc. we shall not be responsible for medical expenses resulting from these types on incidents. It is the policy of the center to screen the classrooms for potential hazards as well as maintain a clean and safe environment.
• Hospital Transportation Policy – If the center is unable to reach a parent if their child has had an accident or is ill, the center may send the child to the hospital by ambulance. This includes but not limited to; temperatures over 101 degrees, any head injury, broke or sprained limbs, uncontrollable asthma, wheezing or difficulties breathing and other related symptoms.
• Emergency Transportation Policy – If you have requested that your child not be transport to the hospital in case of an emergency the parent must submit in writing to the center on what to do with the child when they are in need of medical attention. That letter will be place in the child files.

Parents are encouraged to participate whenever possible in the activities at the center. Parents have unlimited access to all areas of the building used for childcare during hours of operation. Parents may wish to attend field trips, class parties, special luncheons, fundraiser commits, and volunteering.

• Parent Group – We will have a parent group where we will be conducting monthly meetings, create events and more. Every parent is asked to participate if possible.
• Parent /Teacher Conferences – All teachers will conduct parent/ teachers conferences every six months to discuss your child and their progress. If you feel you need to meet in between, please set up a day and time with your child’s teacher to meet.
• Family – To make everyone we serve feel welcomed and understand that we are all in this to build up the children of the future.
• Inclusion – To work with children who are non-verbal, disabled, etc. and willing to make accommodations as needed.

• No child shall ever be left alone or unsupervised. The policy governing arrival and departure of children assures that a childcare staff member is aware of each child’s presence at the center.
•  There is always immediate access to a telephone within the building. Monthly fire drill are conducted and exit plans are posted in each area of the building in the event of a fire or emergency weather alerts.
• First Aid kits are located in each classroom. Staff members are trained in First Aid, CPR, Communicable Diseases, and Child Abuse recognition is always present in the building. The Administrator and each employee of Exploring Excellence Learning Center is required by state law to report any suspicion of abuse or neglect to the proper authorities. 
• Use of aerosol sprays shall be prohibited when children are in attendance in the center. 
• In the event of an emergency the administrator and staff members will continue the program unless the center is out of ratio. Then the center will close early, and the administrator will call parents to pick their child up early.